Good Citizen FAQ
Frequently Asked Questions
When will I get my order?
Are your bags compostable?
Our Neo Plastics™ packaging makes it easy to consume coffee without the creation of single-use plastic waste. This solution also supports consumers that don’t have local recycling or compost options. Simply dispose of this packaging in your regular trash. Once discarded into the landfill, this packaging helps accelerate the natural microbial process that creates biogas which can be collected, processed, and turned into clean energy to power homes, schools, and business.
Can you grind my coffee order?
Absolutely! In the dropdown menu, select "Whole Bean" or "Ground." Use the "Special Instructions for seller" box section to specify the desired grind setting. i.e. batch brew or espresso
Can I edit/add to my order once it has already been placed?
Reach out to firstname.lastname@example.org for help with editing an existing order.
What will shipping cost?
Local delivery is a flat $10.00 fee for businesses within 15 miles of 2934 Sidco Drive, Nashville, TN 37204.
Standard Shipping is UPS Ground. We offer free shipping and delivery on coffee orders over 100lb.
Canned products and chai concentrate do not qualify for free shipping. All shipping fees are based on weight.